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    The Use of UTAUT to Investigate the Adoption of E-Government in Jordan: A Cultural Perspective.

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    Date
    2017
    Author
    Rabaa’i, Ahmad
    Type
    Journal Article
    Peer-Reviewed
    Metadata
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    Abstract
    E-government is believed to be vibrant in developing the public sectors around the globe, as it assures more accountability and transparency. Jordan, as a developing country, has developed a number of e-government services. The success of e-government services is dependent one both; the government support as well as citizens' willingness to adopt those e-government initiatives. This study adopted a modified version of the unified theory of acceptance and use of technology (UTAUT) to examine factors that determine the adoption of e-government services in Jordan. Also, the study aims to examine whether and how national culture has an impact on e-government adoption. A survey collected data from 1,132 users of Jordan's e-government services. Using partial least squares (PLS) of structural equation modelling (SEM) analysis technique, the results show that all the five factors, namely: performance expectancy, effort expectancy, social influence, facilitating conditions and behavioural intention have significant effect on the adoption of e-government services in Jordan.
    URI
    http://hdl.handle.net/11675/2991
    External link
    http://www.inderscienceonline.com/doi/abs/10.1504/IJBIS.2017.082037
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    • College of Engineering and Applied Sciences [148]

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